emergency vet services

cat emergency careAccident & emergency

There is always a Veterinarian available 24 hours for emergency care.

We are equipped to deal with emergencies such as car accidents, poisonings and critical illnesses.

For some conditions which need referral to a specialist we will endeavour to make your pet comfortable and stable until they can be referred.

Ring 07 542 2642 to be given contact details for the on call Papamoa Vets.

Pet Vaccination Vet Service


Viruses are very difficult to treat so we aim to protect our pets by vaccination. Unlike us, a vaccinated dog rarely gets infectious disease! We have safe effective vaccines for all the major infections that dogs can catch in New Zealand, some of which are lethal. Every day we feel we are saving lives by vaccinating dogs. Cats are not so lucky but we can protect them from most serious Cat respiratory disease & Feline enteritis. They have several other infections that we can’t currently effectively protect them from including a form of infectious cancer. Both cats and dogs have optional vaccinations which we can help with choosing the right program for you.

Pet Check up Veterinary Service

Check ups – medication & post operation

At our veterinary clinic, we will often schedule a medication check up if we put your pet on any medication. This is generally a free visit but may lead to further procedures or require other medications. This visit is to ensure your pet is responding and helps us make decisions about future treatments.

We also schedule a free post operation check up after any surgical procedure to ensure progress is as expected. Stitch removal is also free of charge (unless sedation is required).

Microchipping Veterinary Service


Microchipping your dog is a legal requirement but chipping is also a benefit to you and your pet when they go missing or get injured or if there is an ownership dispute. There has been some confusion over registering your dog with the council and voluntarily registering the chip with the online companion animal register. I will explain how they differ & strongly recommend you do the latter also.

Since 1 July 2006, all dogs registered in New Zealand for the first time (except farm dogs used for stock control) must be microchipped. By Law, dogs have to be chipped when they are 12 weeks old. It is up to the owner to take the microchipping certificate to the council to have the information recorded as part of the registration process and checked to confirm that it meets the regulations.

To make the chip work for you, you can use the online national database. This is an independent, charity run, website where you can register your pet’s chip online. If your pet goes missing than someone can read the chip and get in touch with you. It’s important to know that this is different to registering your dog’s chip with the local council. That is a legal requirement so the council can keep tabs on owners! They also maintain a database but are not available 24 hours and sometimes missing pets may still be impounded.

Cats may be voluntarily microchipped. We recommend this chip information is recorded with the companion animal register so that if your pet is lost this will expedite their safe return. We can help you with the chip registering process. Special chip reading cat doors are very useful to prevent unwanted visitors.

Pet Clinical examinations Service

pet clinical examination equipmentClinical examinations

Most visits start with gathering the history of the problem followed by a physical examination. This may lead to further diagnostic procedures in the consultation room e.g. thermometer, otoscope, ophthalmoscope etc. but may then entail more detailed diagnostics such as blood tests or radiographs or ultrasound.

Puppy and kitten veterinary care

Puppy/kitten care

Like us, pets need more medical care in their early & latter years. We normally first meet your pets for their vaccinations. We give advice, handouts & puppy/kitten packs on how you can keep them in good health.

Pet Routine and Emergency surgery

cat emergency surgery

Emergency surgery veterinarianRoutine & Emergency surgery

Many types of surgical procedures are available on site. Routine surgeries include Spaying, castration and lump removals, plus many more. Referrals are also available if required.

Pet Desexing

Desexing – Spaying/neutering

Male cats need castration from 6 months of age – they rarely go through puberty before this age and this allows their bones to strengthen. Entire male cats have many undesirable behaviours including wandering which increases the risk of injury. Female cats are spayed from 6 months also to prevent unwanted/stray kittens.

Male dogs – most breeds can be castrated at 6 months old. Large breeds at 12 months old. After about 7 years of age the majority on entire male dogs get a benign enlarged prostate. This predisposes them to prostate abscesses, cysts & cancer which can be life threatening. Some people (mainly men) think its cruel to desex a male dog but is it humane to leave them entire and never let them mate?

Female dogs – can be spayed from 6 months. There are advantages & disadvantages to waiting for a heat. After a heat they can get mammary cancer. Spaying before a heat may increase the chance of urinary incontinence later in life. They produce a lot of hormone during a heat cycle, when young they generally tolerate it well but after about the age of 7 we sometimes see a life threatening infection of the womb a few weeks after heat. They won’t be used for breeding at this age and they don’t have a natural “menopause”.

Pet Dentistry


Approximately 85% of cats and dogs that come in my door have poor dental health! They often have severe tartar encrustations, gum recession, cavities and a huge oral bacterial load.  This is almost certainly painful and causes many other health problems such as kidney disease or heart valve deterioration. I have many times seen older pets with severe dental problems gain a new lease of life after their mouth has been fixed!

Our pets are living longer these days and it is our responsibility to provide good dental health practises to avoid painful conditions such as gingivitis (inflamed gums),  periodontitis (inflammation extending into the jaw bones) and tooth root abscesses.  In the wild, they eat whole carcasses including raw bones, if we feed only soft processed foods then we are causing the problem.

Pet Radiography Vet Service

Dog Radiography

Cat RadiographyRadiography

Our on-site modern x-ray equipment provides high quality radiographs to aid in the quick diagnosis of many disorders.

Pet Chemotherapy


Some people get a surprise when they learn our pets can get cancer also! Cancer is the result of aberrant cell growth when the controlling genes go awry so unfortunately our pets suffer the same consequences also. Actually cats are really unfortunate that they have some major viruses that cause cancer, even from a young age.

Chemotherapy is the treatment for cancer. Treating the entire body is important because the cancer cells are in many places in the body at once.  Most patients may not be feeling particularly sick at the time of diagnosis. It may be tempting to put off treatment until the pet seems more ill. However, waiting can drastically reduce the chance for long term survival; remission is more frequently achieved, and lasts longer, if the patient is treated while they still feel healthy.

Each cancer is different, sometimes chemotherapy is not available but once diagnosed we have access to the latest proven treatments. While some regimes can be severe on the patient, chemotherapy often does not have severe side affects, they usually do not lose their fur for instance!

The goal of chemotherapy is not a complete cure, but to induce a remission by killing the cancer cells. The term “remission” means that all symptoms of the cancer have at least temporarily disappeared. For the most common cancer we treat -Canine Lymphoma, remission is achieved in 80-90% of dogs and typically lasts 6-14 months but can be 2 years or longer.

Pet Cryosurgery Vet Service


Once an animal has developed a cancerous tumour on the ears or nose the best treatment is early surgery. The type of cancer that results is a little unusual in that it produces an erosive ulcerating lesion rather than a discrete growth. With time this cancer eats away more and more of the area. Early surgical intervention is the most effective treatment but not always successful.  An early option is cryosurgery where the affected site is frozen into an “iceball” hopefully killing all the cancer cells.  Again, early retreatment of any regrowth is the most effective. In advanced cases, ears and even nose tips can be amputated to try and remove the cancer. I have performed total nose removals on several cats and the result is not as bad as you might imagine.  It’s certainly better than the result of untreated cancer.

Pet Diagnostic testing

Cat Diagnostic testingDiagnostic testing

In house we have a digital radiography system, a blood chemistry scanner, a visting echocardiographer (heart ultrasound), and gear for urinalysis. We use a pathology Lab for blood counts, histology (biopsies) and a variety of other analyses which also comes with expert advice from a panel of pathologists.

Pet humane euthanasia

Humane euthanasia

When the time is right (& in my experience pet owners are very good at assessing this) we are able to offer a pain free peaceful, dignified end to life. People often speculate that this is the hardest thing about our job. In reality we are helping to end suffering and although it’s a sad occasion it is often of great benefit to the patient. We are often asked to come to the pets home to do this but I strongly recommend coming in to the clinic. Pets feel defensive at home and are likely to stress more when held for the procedure. We can also arrange for cremation and ashes.

veterinary nurse general advice

General Advice

Talk to our friendly veterinary nurses in reception if you have any queries or concerns about your pets or any of our products and services. We’ll try our very best to satisfy your needs.

Talk to one of our friendly team

07 542 2642